Shipping & Returns

Shipping rates

1 Accessory = £2.50
2 Accessories = £4.25
1 Costume = £4.25
2 or more costumes £7.50
1 Accessory + 1 Costume = £5.50

Saturday Next Day Delviery is also available For £8.50

International Signed For shipping is also £8.50 plus £2.50 per additional item

Wholesale Orders over £200 Delivery is FREE within the UK ONLY

Please allow up to 7-14 days for delivery and 14-28 days during peak times.

We send all items via recorded mail either withUk Mail or Royal Mail and can be tracked here,

http://www.ukmail.biz/index.html

and here

http://track.royalmail.com

Delivery

Items that are held in stock will be dispatched within 48-72 hours many within 24 hours of purchase. Some of our items are ordered from USA/Hong Kong and we aim to dispatch these to your customer between 7-14 days. However we do ask that you allow up to 21-28 days especially during peak times, i.e. Halloween and Christmas to cover any potential delivery delays with our couriers.

All items are sent in discreet packaging with no indication as to their contents via recorded delivery. If the item gets returned as not signed for your customer will have to repay the postage costs.

Refunds

We are a Drop shipper/Wholesaler, and we will only accept returns if the item is faulty or significantly different from the description. You will have to decide on your own returns policy for change of mind, wrong size ordered ETC. Also if you find any faults with your purchase you must contact us within 7 days of receiving your order.

Cancelled orders

Once orders are placed they cannot be cancelled, refunds will only be issued should our dispatch of your order take more than the stated 28 days, this allow's for any potential delays in deliveries from our suppliers. Should your customer wish to cancel the order before the 28 days, we can hold the item here for you or dispatch to your home address.